Privacy Policy

What Customers Are Saying

Many businesses that switch to RingFree comment on how smooth the transition is. They notice clearer call quality, better control, and faster support than what they had before. Local owners often mention how refreshing it is to work with a team that’s not only nearby but truly available when needed.

Magnolia Health Primary Care
We recently underwent a highly complex software integration that demanded significant technical modifications on the phone system side. Honestly, it could have been a disaster. But RingFree’s team stepped in and made it look effortless. The entire integration was seamless — no hiccups, no headaches. Looking back, there’s no doubt in my mind: without RingFree’s technical expertise, the whole project could have gone sideways. Instead, we’re running smoother than ever — and couldn’t be happier.
The Farm
Partnering with RingFree as our new phone service provider has been a fantastic decision for our team at The Farm. From the initial setup to ongoing support, the experience has been seamless. Their team made the transition easy, and they’ve been incredibly responsive any time we’ve had questions. We’ve seen a noticeable improvement in system reliability and performance — which is essential for our work managing guest communication and coordinating events across multiple properties. The platform is intuitive, and knowing we have a reliable system in place has brought real peace of mind. RingFree truly understands the needs of small businesses in hospitality, and it shows in both their technology and their customer service. We’re glad to have them on our side and look forward to continuing the partnership.
Dogwood Health Trust
Asheville Symphony
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We've been using Ringfree for our office phone system since early 2020 and it has proved to be extremely reliable. The call quality is consistently clear. What really stands out is the support team - we’re never waiting more than an hour for a response, and they have diligently handled every query. It has proved excellent value for money and we look forward to relying on Ringfree for years to come.
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RINGFREE COMMUNICATIONS LLC

Effective Date: 2026

RINGFREE COMMUNICATIONS LLC (“RINGFREE COMMUNICATIONS LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at: https://ringfree.com/

including any related domains and subdomains (the “Site”).By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Any information submitted through forms on our Site

This information is collected when you:

  • Complete a website form

  • Request information

  • Schedule services

  • Contact customer support

B. Automatically Collected Information

We may automatically collect certain non-personal information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

This information is used for analytics and website improvement purposes only.

C. Cookies

We use cookies to improve your browsing experience and analyze website traffic. Cookies do not collect personally identifiable information unless you voluntarily provide it.You may disable cookies in your browser settings if preferred.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Provide requested services

  • Send account notifications

  • Deliver service updates

  • Provide customer support

  • Improve website functionality

  • Maintain security

We do not sell or rent your personal information.

3. SMS Communications Policy

RINGFREE COMMUNICATIONS LLC sends non-marketing SMS messages only to individuals who have provided prior express consent.

Types of SMS Messages We Send

Messages are limited to:

  • Account notifications

  • Service updates

  • Appointment confirmations

  • Appointment reminders

  • Customer support communications

We do not send promotional or marketing text messages under this campaign.

How You Provide Consent

Customers provide SMS consent by:

  • Submitting their phone number through our website forms at
    https://ringfree.com/contact/

  • Actively checking an unchecked SMS consent checkbox before submitting the form

The consent language clearly states:

  • Message frequency may vary

  • Message & data rates may apply

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency varies depending on your interaction with our services.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP to +1 828-575-0030

After opting out, you will receive a final confirmation message and no further messages will be sent unless you opt in again.

Help Instructions

For assistance, reply:

HELP to +1 828-575-0030
or email: info@ringfree.com

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Data Sharing & SMS Consent Protection

Mobile information, including SMS opt-in data and consent records, will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.SMS consent data will not be shared with any third parties except service providers necessary to deliver messaging services.

4. Information Sharing

We do not share your personal information with third parties except:

  • When required by law

  • To comply with legal processes

  • To protect our rights

  • To trusted service providers who assist in operating our website and services

All service providers are required to maintain confidentiality and data security.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Sensitive information submitted via the Site is encrypted using secure technologies.

Only authorized personnel have access to personal information.

6. Your Rights & Choices

You may:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information (subject to legal obligations)

  • Opt out of future communications

To make a request, contact us at:

info@ringfree.com

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies separately.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of our Site after changes constitutes acceptance of those changes.

9. Contact Information

If you have questions about this Privacy Policy, you may contact us at:

RINGFREE COMMUNICATIONS LLC
Email: info@ringfree.com
Phone: +1 828-575-0030
Website: https://ringfree.com/

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