Terms & Conditions

What Customers Are Saying

Many businesses that switch to RingFree comment on how smooth the transition is. They notice clearer call quality, better control, and faster support than what they had before. Local owners often mention how refreshing it is to work with a team that’s not only nearby but truly available when needed.

Magnolia Health Primary Care
We recently underwent a highly complex software integration that demanded significant technical modifications on the phone system side. Honestly, it could have been a disaster. But RingFree’s team stepped in and made it look effortless. The entire integration was seamless — no hiccups, no headaches. Looking back, there’s no doubt in my mind: without RingFree’s technical expertise, the whole project could have gone sideways. Instead, we’re running smoother than ever — and couldn’t be happier.
The Farm
Partnering with RingFree as our new phone service provider has been a fantastic decision for our team at The Farm. From the initial setup to ongoing support, the experience has been seamless. Their team made the transition easy, and they’ve been incredibly responsive any time we’ve had questions. We’ve seen a noticeable improvement in system reliability and performance — which is essential for our work managing guest communication and coordinating events across multiple properties. The platform is intuitive, and knowing we have a reliable system in place has brought real peace of mind. RingFree truly understands the needs of small businesses in hospitality, and it shows in both their technology and their customer service. We’re glad to have them on our side and look forward to continuing the partnership.
Dogwood Health Trust
Asheville Symphony
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We've been using Ringfree for our office phone system since early 2020 and it has proved to be extremely reliable. The call quality is consistently clear. What really stands out is the support team - we’re never waiting more than an hour for a response, and they have diligently handled every query. It has proved excellent value for money and we look forward to relying on Ringfree for years to come.
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TERMS OF USE

RINGFREE COMMUNICATIONS LLC

Effective Date: January 2, 2026

Welcome to https://ringfree.com/ (the “Website”).This Terms of Use Agreement (“Agreement”) is entered into by and between you and RINGFREE COMMUNICATIONS LLC (“Company,” “we,” “us,” or “our”). This Agreement governs your access to and use of the Website and all services, features, content, and communications provided by the Company (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree, you must not use the Website.

1. Eligibility

To use the Services, you must:

  • Be at least 18 years old

  • Reside in the United States (or access in compliance with U.S. laws)

  • Have legal capacity to enter into this Agreement

By using the Services, you represent and warrant that you meet these requirements.

2. Description of Services

RINGFREE COMMUNICATIONS LLC provides communication and support services, including:

  • Account notifications

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Customer support responses

  • Web chat responses

  • Opt-in and opt-out confirmations

We do not send unsolicited promotional or marketing SMS messages under this campaign.

3. SMS Communications Terms

Consent to Receive SMS Messages

By submitting your phone number through our website forms and actively checking the SMS consent checkbox, you expressly consent to receive SMS messages from RINGFREE COMMUNICATIONS LLC.

Consent is not a condition of purchase.

Types of Messages

You may receive:

  • Appointment confirmations

  • Appointment reminders

  • Account-related notifications

  • Service updates

  • Customer support messages

Message frequency varies.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

For questions about your text or data plan, contact your wireless provider.

Opt-Out Instructions

You may opt out at any time by replying:

STOP to +1 828-575-0030

After sending STOP, you will receive a confirmation message and no further messages will be sent unless you opt in again.

Help Instructions

For assistance, reply:

HELP to +1 828-575-0030

Or contact us at:
info@ringfree.com

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

4. Account Responsibilities

If you create an account:

  • You must provide accurate information

  • You are responsible for maintaining confidentiality of login credentials

  • You are responsible for all activity under your account

We reserve the right to suspend or terminate accounts at our discretion.

5. Acceptable Use

You agree not to:

  • Violate any applicable laws

  • Send unsolicited communications or spam

  • Attempt unauthorized access to systems

  • Transmit malware or harmful code

  • Impersonate another person

  • Reverse engineer the Website

  • Interfere with website functionality

6. Intellectual Property

All content, branding, logos, software, and materials on the Website are the property of RINGFREE COMMUNICATIONS LLC or its licensors and are protected by U.S. intellectual property laws.

You may not:

  • Copy

  • Distribute

  • Modify

  • Reverse engineer

  • Create derivative works

without prior written consent.

7. User Content

If you submit content (messages, chat entries, testimonials):

  • You are responsible for its legality and accuracy

  • You grant us a non-exclusive license to use it in connection with providing Services

  • Content must not violate laws or infringe rights

We reserve the right to remove content at our discretion.

8. Payments & Subscriptions

If you purchase Services:

  • You agree to pay all listed fees

  • Subscriptions may automatically renew unless cancelled

  • You may cancel recurring subscriptions before renewal

We are not responsible for failed payments caused by third-party processors.

9. Privacy

Your use of the Services is also governed by our Privacy Policy:

https://ringfree.com/privacy-policy-2/

By using the Services, you consent to the collection and use of your information as described in that policy.

10. Data Protection & SMS Consent Protection

We do not sell, rent, or share your mobile information or SMS consent data with third parties for marketing purposes.

SMS opt-in data and consent records are used solely for delivering the Services and complying with applicable laws.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

We make no warranties, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability

Use of the Services is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law:

RINGFREE COMMUNICATIONS LLC shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of data

  • Loss of profits

  • Your sole remedy is to discontinue use of the Services.

13. Indemnification

You agree to indemnify and hold harmless RINGFREE COMMUNICATIONS LLC from any claims arising from:

  • Your violation of this Agreement

  • Your misuse of the Services

  • Your violation of any law

14. Governing Law

This Agreement is governed by the laws of the State of Maryland (MD), United States.

Any disputes shall be resolved in Maryland courts unless arbitration is required.

15. Arbitration & Waiver of Class Actions

At our discretion, disputes may be resolved through binding arbitration in Maryland.

You waive:

  • Jury trial

  • Class action participation

16. Changes to Terms

We may update this Agreement at any time.

Continued use of the Services after updates constitutes acceptance of the revised terms.

17. Contact Information

RINGFREE COMMUNICATIONS LLC
307 W Tremont Ave Ste 200
Email: info@ringfree.com
Phone: +1 828-575-0030
Website: https://ringfree.com/

Privacy Policy

Terms & Conditions