Scale & Secure · Voice Protection
Keep talking when the internet drops.
RingFree Voice Protection is SD-WAN failover for your phones. When primary internet fails, calls reroute so customers can still reach you. Without your team scrambling.
Priced per site by users behind each device. No hardware charge to you. Monthly service only. Ask for a fit check on your locations.
What happens in an outage
- Monitors the path your voice traffic uses
- Fails over to backup connectivity when the primary path drops
- Keeps inbound and outbound calls from dying with the ISP
- No “everyone open a softphone app” scramble
- Same RingFree team supports it after install
Cloud phones still need a path when the office ISP fails.
A great phone system does not help if the building’s internet is down. Voice Protection is the layer that keeps voice up when the primary connection is not.
Stay reachable
Customers and patients keep dialing the same numbers. Failover is for the connection path. Not a different phone company.
Automatic, not manual
The point is continuity without asking every employee to invent a workaround during a bad ISP day.
Built for multi-site
Each location can have its own device, tiered on users behind that site. Not one flat guess for the whole company.
Per device, by users at that site.
Voice Protection is monthly recurring service. RingFree provides the SD-WAN device. There is no separate hardware charge to the customer.
- Tiered by users behind each device (1-15, 16-20, 21-25, 26-30, 31+)
- LTE and 5G backup options
- Multi-location = a device per site that needs protection
- Quoted with your phone system. Not a mystery third vendor
Example list rates (MSRP): LTE from $59/mo (1-15 users behind the device); 5G from $79/mo. Exact quote depends on site headcount and backup path.
Who usually needs this
Front-desk critical offices
Practices and service businesses where a dead line for an hour is not acceptable.
Unstable or single-path internet
Locations with one ISP, rural last-mile, or known outage history.
Multi-site operators
Each site can be protected independently so one bad link does not define the whole org.
Related tools in the same system
Call Center Platform
Queues, agent tools, and supervisor visibility when volume needs a real contact center seat. Not just a ring group.
Call center →Business phone
Core seats, IVR, apps, and desk phones. Set up for you and supported free forever.
Business phone →AI voice agents
After-hours and busy-line overflow with metered talk time. You approve before it takes live calls.
AI agents →4.9 on Google. Support that shows up.
Verified reviews and a public status page. Not a brochure claim.
"Partnering with RingFree has been a fantastic decision. From initial setup to ongoing support, the experience has been seamless. And their team is incredibly responsive."
"We've been using RingFree since early 2020 and it has proved extremely reliable. What stands out is the support team. Never waiting more than an hour, and every query handled diligently."
"The transition from an existing phone system can be daunting and cumbersome, but RingFree made the process painless and efficient."
Straight answers before you book
What does Voice Protection actually do?
It is SD-WAN failover for voice. When the office internet drops, calls reroute on backup connectivity so customers still reach you.
Is there a hardware charge?
RingFree provides the SD-WAN device. No separate hardware charge. You pay monthly service, tiered by users behind each site device.
Do we need this at every location?
Only sites where a dead line is unacceptable. Multi-site operators often protect critical locations first.
Is there a contract?
No multi-year lock-in. Month to month, like the rest of RingFree.
Does this change our phone numbers?
No. Same numbers. Failover is for the connection path. Not a different phone company. Porting still applies if you are switching into RingFree.
See if Voice Protection fits your sites.
Fifteen minutes. How many locations, what the ISP story is, and whether failover is worth it. Including a straight no.