Microsoft Teams calling
Business phone features inside Microsoft Teams. Or just the voice path.
Two clear ways to use Teams with RingFree. The integrated app for full call control, or Direct Routing when your IT team already runs Teams and only needs PSTN. We help you pick the fit. Then we set it up and support it.
The RingFree app inside Teams is free with your seats. Direct Routing is quoted for your setup. Confirm the right path on the demo.
Pick how Teams should handle your business calls.
Most teams want the full RingFree phone system inside Teams. Some only need PSTN connectivity. We will tell you which is which.
RingFree app in Teams
Use RingFree Communicator inside Microsoft Teams so calling feels native without giving up ring groups, IVR, queues, voicemail, and the support model you already want.
- Business calling inside Teams (desktop, mobile, web)
- IVRs, queues, voicemail, presence sync
- Same RingFree system as desk phones and the mobile app
- We configure it. Support stays free after go-live
Direct Routing
For orgs that already run Teams as the softphone and only need a reliable voice path. Your team (or IT partner) owns Teams configuration. We supply and support the voice side.
- PSTN into Microsoft Teams via Direct Routing
- Best when IT already owns the Teams stack
- Does not replace RingFree PBX features
- We help you confirm scope before you buy
Not every Microsoft calling mode is the same product. We will not sell you Teams as a magic checkbox. On the demo we map your users, devices, and who owns configuration.
Fit cues before you book time.
Choose the integrated app if you need
- Ring groups and call queues
- IVR and after-hours routing
- Voicemail that lands where work happens
- One support team for phones and the app
Direct Routing may fit if you
- Already manage Teams day to day
- Have dedicated IT (or a partner) for Microsoft
- Only need simple PSTN connectivity
- Do not need RingFree PBX features in Teams
Either way, you still get
- Integrated app at no extra seat fee
- Month-to-month after setup
- Number porting as part of go-live
- People who answer when something breaks
Teams calling without making phones a second project.
Microsoft is the collaboration layer. RingFree is the phone system that has to work when a guest calls the front desk. We set up the path that matches how you actually answer, then support it free forever.
- Straight recommendation: integrated app vs Direct Routing
- White-glove setup measured in weeks for normal installs
- If you are in a bad spot, we can usually go live faster
- Public status page when you want to check the network yourself
We map users first. Then we wire Teams the honest way.
Fit check
Who lives in Teams all day, who needs a desk phone, and who owns Microsoft admin. We pick integrated app or Direct Routing with a straight yes or no.
Configure and test
Numbers, routing, app path or Direct Routing scope. You try it before cutover. Most installs take about 10-15 days, depending on your availability and the project.
Live with support that stays
When Teams and the phone system collide at 4:55 p.m., you call people who already know your setup. Free, forever.
Straight answers
Is this the same as Microsoft Teams Phone from Microsoft?
No. Microsoft has its own telephony products. RingFree gives you either our app experience inside Teams, or Direct Routing connectivity. We will name the difference on the demo.
Do we still need desk phones?
Often yes for reception and shared stations. Many offices mix Teams seats with handsets on the same RingFree system.
What does Teams calling cost?
The RingFree app inside Microsoft Teams is free with your seats. Direct Routing is not on a fixed public rate yet. We quote it for your setup after we confirm path and seat mix.
Who supports what after go-live?
RingFree supports the phone system and the path we installed. Your Microsoft admin still owns pure Teams app policy and Microsoft licensing.
Teams is one surface. The product is the phone system.
4.9 on Google. Support that shows up.
Verified reviews and a public status page. Not a brochure claim.
"Partnering with RingFree has been a fantastic decision. From initial setup to ongoing support, the experience has been seamless. And their team is incredibly responsive."
"We've been using RingFree since early 2020 and it has proved extremely reliable. What stands out is the support team. Never waiting more than an hour, and every query handled diligently."
"The transition from an existing phone system can be daunting and cumbersome, but RingFree made the process painless and efficient."
Straight answers before you book
What are the two ways to use Teams with RingFree?
The integrated RingFree app inside Teams for full phone features, or Direct Routing when you only need PSTN into a Teams environment your IT team already manages.
Is Operator Connect included?
Do not assume it. We confirm Microsoft calling mode on the demo against what you actually need and what we support for your seat mix.
How long does setup take?
Most installs take about 10-15 days, depending on your availability and the project. If you are in a bad spot, we can usually get you live within 24 hours for the voice path.
Will we keep our phone numbers?
Yes. Porting is part of setup when you switch.
Is there a long contract?
Month to month. Free support forever after go-live. Getting set up has a one-time fee (see pricing).
Can we start without Teams and add it later?
Yes. Many customers start on the core business phone, then add Teams calling when the org is ready.
See which Teams path fits your users.
Thirty minutes. Integrated app vs Direct Routing, who owns Microsoft admin, and a straight yes or no on fit.