AI Receptionist · on your RingFree phone system
AI that catches calls when your people cannot. Your people still come first.
After hours, lunch rush, and busy lines. An AI agent answers, routes, and handles the questions you approve. Built into the same system we already support for free, forever.
- You approve what it can say and do before it takes a live call
- Seamless handoff to your team when a human should take over
- Metered talk time. Not unlimited, not “one line forever”
Demo line is 828-346-5100 only. Prefer email? Ask about AI for your office.
Cover the hours and the overflow. Keep your team on the hard calls.
This is not a second phone company. It sits on your RingFree system. The same one we set up and support.
When the office is closed
Callers still get an answer that sounds like your practice. Not a dead voicemail wall if you do not want one.
- After-hours greeting and intake
- Common questions you already answer every day
- Route or take a message on your rules
When every line is busy
Overflow does not have to mean abandoned calls or a frantic front desk.
- Busy-line coverage
- Hold-path alternatives you design with us
- Transfer to a person when needed
Outbound you control
Reminders and confirmations so staff are not stuck on the same calls all afternoon.
- Appointment confirmations and reschedules
- Service and event reminder calls
- Flows you approve before go-live
Integrated AI Agent. Look up and book, not only take a note.
Same RingFree phone system. Deeper work: connect to the scheduler, CRM, or case tools you already run so the agent can do more than intake. Scoped as a project. You still approve every behavior before it goes live.
Look up
Answer status questions with data you allow. Not a guess from a script alone.
- Account, ticket, or appointment status when the system can provide it
- Rules for what the agent may see and say
- Clean handoff when lookup is not enough
Book and reschedule
When calendar integration is in place, callers can complete routine scheduling without waiting for the desk.
- Book or move appointments on your rules
- Confirmations that match how your office works
- Human takeover when the request is messy
Built as a project
This is not a flip-a-switch setting. We map the jobs, connect what your systems allow, and test with you.
- Fit depends on each system’s interface
- We do not promise a named software stack on this page
- Timeline and scope confirmed on the demo
Still humans first
Integrated does not mean unsupervised. Hard calls and edge cases go to people. The agent covers the paths you design.
Same support team
Phone system support stays with RingFree. You are not handed a third-party bot vendor when something breaks.
Quoted for your systems
Pricing for Integrated is scoped to the work. AI Receptionist terms stay on this page. Integrated is discussed on the demo with your stack in view.
Bring the tools you care about connecting. We will say what is realistic before anyone builds.
Your humans always come first.
AI covers the gaps. It does not replace the people who know your patients, clients, or members.
Catch what the team misses
After hours and overflow are the job. Not competing with your best people on the floor.
No mystery bot on day one
We configure intents, handoffs, and what it may say. You hear it before it takes production calls.
Supported like the rest of the system
Phone system support and configuration stay free forever. The AI is a product line with clear monthly minutes. Not a separate vendor to chase.
Front desk left at five. The phone still earns its keep.
A caller needs a reschedule or a simple answer. Your people are offline. The AI handles the routine path you designed. Or gets them to the right next step. So the call is not pure abandonment.
That is call handling on your system after hours. It is not a promise that human support sits open until midnight. Help desk hours stay help desk hours.
Read the unit before you compare a competitor teaser.
$149 per agent / month
Not per account. A multi-site practice that wants an agent at each location buys one agent per site.
500 minutes included
Talk time in the pool. This is not unlimited. Overage is $0.35 per minute.
Setup is separate
AI agent setup is quoted (existing customers and new customers differ). Ongoing phone support stays free forever on your system.
Seat pricing for the underlying phone system is on the pricing page. Month to month, no annual trap.
Approve it. Then let it cover the gaps.
Map the jobs
After hours, overflow, reminders. What should a machine handle, and when must a human take over.
We build and you approve
Flows, handoffs, and wording. You hear it before production. Setup is a one-time fee for the agent work.
Go live on metered minutes
$149 / agent / mo includes 500 minutes. We support the phone system free forever; AI usage stays honest.
Common worries, without the hype.
Will this replace my front desk?
No. It covers closed hours and overflow. Your people remain first for the work that needs judgment and relationships.
Is it unlimited talk time?
No. 500 minutes per agent per month, then $0.35 per minute. We will not market it as flat or unmetered.
Who supports it when something is wrong?
The same RingFree team that supports your phone system. Configuration on the system stays free forever. AI has its own product pricing for minutes and setup.
AI is strongest on a phone system we already run for you.
New to RingFree? Start with the business phone. Already a customer? Add an agent where the gaps are real.
4.9 on Google. Support that shows up.
Verified reviews and a public status page. Not a brochure claim.
"Partnering with RingFree has been a fantastic decision. From initial setup to ongoing support, the experience has been seamless. And their team is incredibly responsive."
"We've been using RingFree since early 2020 and it has proved extremely reliable. What stands out is the support team. Never waiting more than an hour, and every query handled diligently."
"The transition from an existing phone system can be daunting and cumbersome, but RingFree made the process painless and efficient."
Straight answers before you book
Does AI replace our staff?
No. AI catches calls when people cannot. After hours, busy line, overflow. Your people still come first.
Who approves the scripts?
You. Agents go live only after you approve what they say.
Can it connect to our CRM or scheduler?
Yes as a scoped Integrated AI Agent project. Fit depends on each system’s interface. We confirm what your tools can support before we build. We do not list named software as guaranteed on this page.
What is AI Receptionist vs Integrated?
AI Receptionist covers after-hours, overflow, and approved intake on your phone system. Integrated AI Agent goes further: look up and book against systems you already run, when those connections are in scope. Receptionist terms are on this page. Integrated is quoted on the demo.
Will we keep our numbers?
Yes. Porting is part of system setup.
Is there a contract?
Month to month. Free support forever on the system.
Hear it. Then decide if the minutes make sense.
Call the demo line, or book fifteen minutes. We will map after-hours and overflow. And tell you straight if AI is not the right spend.