Ringfree Contact Center – Built for Performance and Visibility

Run a Better Contact Center

From powerful call queues to real-time dashboards, Ringfree helps your team respond faster and smarter.

Includes built-in agent and supervisor apps

The Right Tools for Every Role

Ringfree Contact Center provides voice-focused routing, queue management, agent controls, and real-time insights — all in one flexible platform. Whether you’re managing a small team or high-volume contact environment, our tools scale with you.

Agent Tools

Dedicated desktop app for agents.
One-click answering, transferring, and status updates.
Live queue and peer monitoring.

Supervisor Features

Supervisor app with queue insights and live agent visibility.
Listen, whisper, barge tools for coaching.
Real-time and historical reporting dashboards.

Call Queue & Routing

Skill-based routing and wrap-up codes.
Advanced queue strategies and wait announcements.
SLA tracking and agent performance scoring.

See It in Action

Real-time dashboards and agent interfaces designed for efficiency

Add More Channels with Omnichannel

Want to go beyond voice? Omnichannel adds messaging, email, and social chat to your Contact Center — all in one place.

Perfect For Every Team

Customer Service Teams

Customer service teams handling high call volume

IT Partners

IT partners supporting multiple queue environments

Internal departments

Internal departments needing visibility into agent activity

Give Your Team the Visibility They Deserve

Book a quick demo to see how Ringfree Contact Center improves performance, accountability, and customer response time.

Book a 15-Minute Demo

Includes optional Omnichannel messaging add-on

Magnolia Health Primary Care

We recently underwent a highly complex software integration that demanded significant technical modifications on the phone system side. Honestly, it could have been a disaster. But RingFree’s team stepped in and made it look effortless. The entire integration was seamless — no hiccups, no headaches. Looking back, there’s no doubt in my mind: without RingFree’s technical expertise, the whole project could have gone sideways. Instead, we’re running smoother than ever — and couldn’t be happier.

The Farm

Partnering with RingFree as our new phone service provider has been a fantastic decision for our team at The Farm. From the initial setup to ongoing support, the experience has been seamless. Their team made the transition easy, and they’ve been incredibly responsive any time we’ve had questions. We’ve seen a noticeable improvement in system reliability and performance — which is essential for our work managing guest communication and coordinating events across multiple properties. The platform is intuitive, and knowing we have a reliable system in place has brought real peace of mind. RingFree truly understands the needs of small businesses in hospitality, and it shows in both their technology and their customer service. We’re glad to have them on our side and look forward to continuing the partnership.

Dogwood Health Trust

Asheville Symphony

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We've been using Ringfree for our office phone system since early 2020 and it has proved to be extremely reliable. The call quality is consistently clear. What really stands out is the support team - we’re never waiting more than an hour for a response, and they have diligently handled every query. It has proved excellent value for money and we look forward to relying on Ringfree for years to come.

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