Month-to-month seats. We set it up. Support stays free.
Published rates for 1 user or 200. 25+ is a volume rate, not a size cap. Multi-location and 100+ accounts get a site-by-site plan. No annual trap to see the real price.
- We build call flows and after-hours routing around your front desk
- Ongoing changes stay free. Forever, not for a “premium support” tier
- No annual prepay required to see the real price
Their billboard is prepaid. Ours is the real monthly price.
RingCentral, Nextiva, and Dialpad usually show the annual rate first. That is a commitment discount. Not free flexibility.
Cheap seat on the page
- Hero price assumes annual prepay (often 12-month term)
- Monthly billing costs materially more if shown at all
- You (or IT) configure the portal and live in tickets
- Setup and “white glove” often sales-quoted later
- Support quality depends on plan and queue
Working system, clear terms
- List price is month-to-month. No annual required to “unlock” it
- One-time setup published up front ($99.99-$299.99)
- We configure call flows, groups, and after-hours with you
- Ongoing configuration changes stay free, forever
- Team Members that know your system. Not a ticket lottery
Apples-to-apples: compare their monthly rate plus your admin time to our seat + setup + free forever support. The $15-$25 “annual” sticker is rarely the whole deal.
Pick the seat that matches the job.
Prices are per user, per month. More seats on the account lowers the per-seat rate. Same numbers sales is authorized to quote.
Basic
- Business calling and extensions
- Ring groups, auto attendant, day/night mode
- Voicemail to email, transfers, conference
- Mobile, desktop, and desk phones
Business
- Everything in Basic
- Business SMS from your number
- Call recording and call queues
- Call pop and CRM integration
| Users on account | Basic / user / mo | Business / user / mo |
|---|---|---|
| 1-3 | $24.99 | $34.99 |
| 4-10 | $22.99 | $29.99 |
| 11-25 | $19.99 | $28.99 |
| 25+ (volume rate, not a size cap) | $17.99 | $26.99 |
Larger and multi-site accounts
- 21 or 25 users is not our definition of a large customer
- 100+ users and multi-location teams get a site-by-site plan
- Contact center, Teams, and Voice Protection added where the job needs them
Also available: Call Center and Supervisor seats for queue reporting and monitoring. Non-profits can ask about special Basic and Business rates. Quotes are month to month. There is no annual plan and no contract to sign.
Setup is a one-time fee. Support is not a line item.
We configure call flows, ring groups, and after-hours routing around how your front desk works. After go-live, changes stay free forever.
| Users at setup | Phone system setup (one time) |
|---|---|
| 1-3 | $99.99 |
| 4-10 | $149.99 |
| 11-25 | $199.99 |
| 25+ (volume rate, not a size cap) | $299.99 |
Number porting is included in setup. Hardware (desk phones, headsets) is quoted separately when you need it. Competitors often hide this work inside “contact sales.”
AI, failover, and extras. Priced in plain English.
Nothing here is unlimited talk time unless we say so. Read the unit before you compare their “AI from $X” sticker.
AI Receptionist
Per agent. Not per account. Includes 500 minutes of talk time. Overage is $0.35 per minute.
After-hours and busy-line overflow that you approve before it takes a live call.
Voice Protection
SD-WAN failover so calls keep working when internet drops. Priced per site by users behind that device. No hardware charge to you.
Common add-ons
RingFree app in Microsoft Teams: free with seats. Direct Routing: quoted on fit. Long-term call recording storage $3.99 / user / mo. Online meetings: first 5 users free, then $5 / user / mo. VFax $20 / number / mo.
The line items most providers charge for later.
Free support, forever
Ongoing configuration changes stay free. Team Members that know your system own the fix. Not a ticket lottery.
No contract
Month to month. You stay because it works, not because you prepaid a year.
We port your numbers
Every line moves with you as part of setup. Customers keep calling the numbers they already know.
What goes into your RingFree number.
Seats and setup
Monthly seats for people who need calling. A one-time setup fee to get you live. List rates are month to month. There is no annual plan to unlock a lower price.
Who does the work
A cheaper seat that makes you the admin is not cheaper. Our setup fee buys a working system; free forever support keeps it that way.
AI is metered talk time
The $149 AI Receptionist includes 500 minutes per agent. Extra minutes are $0.35 each. It is not unlimited.
4.9 on Google. Support that shows up.
Verified reviews and a public status page. Not a brochure claim.
"Partnering with RingFree has been a fantastic decision. From initial setup to ongoing support, the experience has been seamless. And their team is incredibly responsive."
"We've been using RingFree since early 2020 and it has proved extremely reliable. What stands out is the support team. Never waiting more than an hour, and every query handled diligently."
"The transition from an existing phone system can be daunting and cumbersome, but RingFree made the process painless and efficient."
Straight answers before you book
Will I keep my phone numbers?
Yes. Number porting is part of setup. Your customers keep dialing the same numbers.
Is there a contract?
No multi-year lock-in. Month to month. You stay because it works, not because you are stuck.
What does free support forever mean?
After go-live, support and configuration changes stay free forever. Use the portal yourself or ask us. Both are included. Getting set up has a one-time fee (see pricing). That fee is separate from free forever support. Read Support is the product.
How long does switching take?
Most installs take about 10-15 days. Timing depends on your availability and the scope of the project. We build and test your system before cutover, so you go live when you are ready. If you are in a bad spot, we can usually get you live within 24 hours.
Who does the setup work?
We do. Call flows, users, devices, and go-live are handled by RingFree. You are not left reading a portal wiki to finish install.
What is one-time vs monthly?
Monthly seats cover ongoing service. Setup is a separate one-time fee to get you live. Optional add-ons (AI, contact center, Voice Protection, Omnichannel, some hardware) are quoted only if you need them.
Can we start small and add features later?
Yes. Most teams start on core business seats, then add AI, Teams calling, contact center, or hardware when the job requires it.
What if we are not sure RingFree is the right fit?
Book a free 30-minute demo and get a straight yes or no. No pressure to sign a long contract.
What is included in every seat?
Core business calling on the published plan you choose. Free ongoing support and configuration forever. Setup is a separate one-time fee shown with the rate card.
Which plan is right for us?
Most practices start on the core business seat and add AI, contact center, Voice Protection, or hardware only where needed. The demo maps seats to roles. No pressure.
What changes the real bill?
How many seats you need, the one-time setup fee, and any optional products you choose (AI minutes, contact center, Voice Protection, Omnichannel, hardware). List rates are month to month. There is no annual plan to unlock a lower price.
Are AI minutes unlimited?
No. AI Receptionist is priced per agent with included talk minutes and overage per minute. It is not unlimited. Details are on the pricing page.
Is Omnichannel or Teams calling included in every seat?
No. The RingFree app inside Microsoft Teams is free with your seats. Omnichannel messaging and Direct Routing are optional and quoted when you need them. Contact center seats are separate from standard seats.
What does the setup fee buy?
A working system: design, configuration, testing, training, and go-live. Not a box of logins and a PDF.
Can we get help comparing our current bill?
Yes. Book a demo and we will walk through how your current spend maps to published RingFree pricing. Straight talk, including if we are not cheaper for your case.
Want a number that matches your office. Not a teaser rate?
Thirty minutes. We map seats, setup, and anything optional. Or tell you straight if we are not the fit. No annual pressure.